We offer a flat fee of $9.95 for delivery anywhere in Australia.

For overseas deliveries, please contact us so we can confirm delivery fees.

Yes, we do. If you require your items urgently, call us on 0412 670 145 or email us at info@littlegiftcompany.com.au to discuss your order and the date of your event.

We aim to package and send your order within 2-5 days from the time your order is placed. You will receive a confirmation email letting you know that your items have been sent and we also send a tracking number with every order so you can track its location every step of the way to you.

All orders are made, packaged and sent from South Australia.

Once your order has been sent, you will be updated with an email letting you know your order has been sent. You will also receive a tracking number so you can track your items every step of the way.

At checkout, you will be able to pay for your order using credit card or PayPal. If either of these options are not suitable, contact us on 0412 670 145 or info@littlegiftcompany.com.au for our bank details and you can use direct debit.

We are constantly updating our items on our website and have many suppliers therefore if there is something you wanted that isn't on our website, call us on 0412 670 145 or info@littlegiftcompany.com.au and we can discuss with you what you are looking for and we will do our best to find it for you.

Yes, littlegiftcompany.com.au is a secure site and we use SSL certificates to keep your details safe using the latest encryption methods to ensure security of your details.

Yes, all information obtained by Little Gift Company is strictly confidential.

Yes, simply contact us on 0412 670 145 and we can chat about your order and how payment can be made over the phone.

Contact us ASAP on 0412 67 145 or info@littlegiftcompany.com.au if you would like to change your voice or video recording message sent to your guests so we can discuss your changes.

We strive to offer the best customer service and therefore we commence fulfilling orders within 24 hours therefore it is best your contact us by email on info@littlegiftcompany.com.au or by phone 0412 670 145 if changes need to be made to an order. We can then discuss your changes and whether they can me made.

As we commence fulfilling our orders within 24 hours, we recommend you contacting us ASAP on 0412 670 145 to check whether your order can be cancelled. If the order fulfillment process has begun, you will not be able to cancel your order.

Contact us ASAP on 0142 670 145 or info@littlegiftcompany.com.au if you need to change the delivery address of your order.

Orders are securely packaged in boxes to avoid any damage in transit.

While we take extra care in packaging of your items, if you receive any part of your item damaged, contact us with 1 day of receiving your order and photos will need to be emailed to us showing the damage to your items.

We do not offer any refunds for goods purchased, but we do offer vouchers to be used within 30 days to the value of the original goods purchased.

Yes, you can unsubscribe from the email correspondence sent or email us at info@littlegiftcompany.com.au and we will remove your email from any future marketing material.

No, we do not include GST to any of our items. The prices displayed are the prices you will pay and no GST is added at the time of checking out.

Any balloons ordered off our website, come packaged and delivered not inflated.

At times, we may need to replace the individual items in the party favours due to high demand. If this does occur, we will email you to confirm the changes and get your approval.